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RENT IT. WEAR IT. LOVE IT.

Introducing French Connection Rental - our brand-new rental service that gives you access to your favourite French Connection styles. As part of our Conscious Connection journey, French Connection Rental helps to contribute to a more circular fashion economy and makes positive changes to your wardrobe (and wallet).

If you’re looking for a hassle-free, cost-effective and kinder way of dressing up in the styles you love, renting is the way to go.Whether you’re in need of a show-stopping wedding guest dress or statement look for a special party, dress to impress for every invite with French Connection Rental.

RENT IT. WEAR IT. LOVE IT.

Introducing French Connection Rental - our brand-new rental service that gives you access to your favourite French Connection styles. As part of our Conscious Connection journey, French Connection Rental helps to contribute to a more circular fashion economy and makes positive changes to your wardrobe (and wallet).

If you’re looking for a hassle-free, cost-effective and kinder way of dressing up in the styles you love, renting is the way to go.Whether you’re in need of a show-stopping wedding guest dress or statement look for a special party, dress to impress for every invite with French Connection Rental.

HOW IT WORKS

#01.

Explore our collection, when you’ve found something you love click “rent” and select your size, delivery and return dates. Then, add to bag and take to check out.


#02.

Insurance is included – accidental damage cover is included in your rental piece, meaning you won’t be charged for any minor damage that needs repairing.

#03.

Once your outfit has arrived, please only remove the ribbon once you have decided to wear it out. Then get ready to dress up for your special occasion.

HOW IT WORKS

#01.

Explore our collection, when you’ve found something you love click “rent” and select your size, delivery and return dates. Then, add to bag and take to check out.


#02.

Insurance is included – accidental damage cover is included in your rental piece, meaning you won’t be charged for any minor damage that needs repairing.

#03.

Once your outfit has arrived, please only remove the ribbon once you have decided to wear it out. Then get ready to dress up for your special occasion.

#04.

Designed by us, styled by you – we’d love to see you how you’re wearing your outfits. Share your photos with us by tagging @frenchconnection and using #myfc on instagram.


#05.

Once you have worn your outfits, place your items in the returns bag, adding the enclosed prepaid returns label to the front. You don’t need to wash any of your items – we’ll take care of that.

#06.

Please ensure that your return has been dropped off at the post office before midday on your designated return date.

#04.

Designed by us, styled by you – we’d love to see you how you’re wearing your outfits. Share your photos with us by tagging @frenchconnection and using #myfc on instagram.


#05.

Once you have worn your outfits, place your items in the returns bag, adding the enclosed prepaid returns label to the front. You don’t need to wash any of your items – we’ll take care of that.

#06.

Please ensure that your return has been dropped off at the post office before midday on your designated return date.

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

You can make a booking up to one year in advance. The only way to reserve an outfit is to make a booking through our website, so we recommend booking your outfit as soon as possible to avoid any disappointment. We recommend you book your delivery to arrive 2 days before your event.

We currently offer refunds for any unworn items, therefore if you are wanting to try it on then simply place an order, try it on without removing the ribbon, then send it back to us to receive a refund (minus a re-stocking fee & excluding delivery) – you can then order again for your event.

We recommend booking your rental to be delivered at least 2 days before your event date, but if you are worried about sizing then we would advise getting your order delivered even earlier in case you need to get an exchange.

All our garments will arrive with a ribbon attached - please only remove the ribbon if you have decided to keep your rental and are happy to wear it. Any items that are sent back with the ribbon removed will be considered worn.

Please don’t worry about cleaning your item - we will do it for you! Our warehouse professionally dry cleans all our items, so everything is practically brand new ready for the next customer.

All our clothes are professionally dry cleaned in our warehouse, including ozone washing and ozone chambers. These are powerful sanitisers and removes odours, germs, bugs and 99.8% of viruses.

Accidental damage cover is included in your rental price, which covers any repairable damage that happens during your rental period. Please note that it doesn’t cover against loss, theft or damage beyond repair.

When items are returned late it can affect other customers’ orders. A fee of £25 per day will be charged until the item is returned. If after 30 days the item has still not been returned then the item will be classed as lost/stole and you will be charged an additional £100 replacement fee.

If you are not happy with how your item looks or it doesn’t fit, please return your order to the post office within 48 hours of it arriving and let us know. We can then give you credit for a future rental. The ribbon must still be attached to the item for it to be classed as unworn.

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